Response to USPS Delays

The U.S. Postal Service (USPS) is experiencing service delays due in part to the ongoing COVID-19 pandemic and a substantial increase in package shipments. As we receive calls from policyholders inquiring about delayed invoices and delayed check clearance, we are providing them with updates regarding outstanding invoices and payment statuses. Let Your CAL Team know if you need any assistance with billing payments. Additionally, we encourage all clients whose insurers offer it, to sign up for automatic recurring payments and electronic delivery of bills to avoid any delays.